All stakeholders (contract servicing agencies, facility management teams and payment authority) will have access to facility services performance in contract management and in-house inspection KPIs. Incentives and demerits can be easily accounted in the contract management as well as for the in-house facility staff. All the servicing and inspection information are cloud base thus easily access for real time and historical records via computer and mobile.
Upon establishing a transparent , easily to track and measure on-site personnel servicing and inspection performance,property / facility manager can manage a more effective real time monitoring and resource deployment. Maintenance personnel will not be able to select their own checking routes or areas without following the approved schedules,routes and areas. Real Time, daily, weekly and monthly summary of coverage on checking routes, points and attendances can be mobile view resulting transparency management across approved management staff i.e, maintenance supervisor, property manager, finance and approving payment authority.
Property Manager can easily assign to the respective maintenance personnel irrespective of in-house or contract staff to conduct inspection and checks as each will be utilizing their own mobile phones or specific allocated mobile phones to them (ie schedule or unscheduled). The FM application has built-in function for photography and video recording thus allow easy incident reporting and directing immediately to the relevant department to attend. All maintenance documentation mobile administered and cloud base resulting 24/7 access and easy tracing of historical information.
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